Daily tasks/Routine activities

1.Collect and analyze production samples to evaluate quality.

2. Analyze quality control test results and provide feedback and interpretation to production management or staff.

3. Stop production if serious product defects are present.

4. Monitor performance of quality control systems to ensure effectiveness and efficiency.

5. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

6. Instruct staff in quality control and analytical procedures.

7. Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

8. Participate in the development of product specifications.

9. Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.

10.Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.

11. Create and implement inspection and testing criteria or procedures.

12. Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.

13.Document testing procedures, methodologies, or criteria.

14. Review and update standard operating procedures or quality assurance manuals.

15. Identify quality problems or areas for improvement and recommend solutions.

16. Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.

Key knowledge areas

The following knowledge areas aid a  .Laboratory Quality Manager   to execute his/her duties better;

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills 

The following skills aid a .Laboratory Quality Manager carry out his/her duties with ease ;.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Abilities

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.