Plan, direct, or coordinate human resources activities and staff of an organization and also manages people together with efficient running of the office system.
1. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
2. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
3. Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
4. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
5. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
6. Identify staff vacancies and recruit, interview and select applicants.
7. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
8. Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
9. Represent organization at personnel-related hearings and investigations.
10. Administer compensation, benefits and performance management systems, and safety and recreation programs.
Key knowledge areas
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Skills and Abilities
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination — Adjusting actions in relation to others' actions.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Some of the courses that prepare students for this career
