Daily tasks/Routine activities

1. Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.

2. Prepare reports related to investigations of equal opportunity complaints.

3. Interview persons involved in equal opportunity complaints to verify case information.

4. Study equal opportunity complaints to clarify issues.

5. Interpret civil rights laws and equal opportunity regulations for individuals or employers.

6. Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.

7. Develop guidelines for nondiscriminatory employment practices.

8. Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.

9. Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.

10. Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.

11. Conduct surveys and evaluate findings to determine if systematic discrimination exists.

12. Prepare reports of selection, survey, or other statistics and recommendations for corrective action.

13. Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.

14.Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.

Key knowledge areas

The following key knowledge areas help  a Equal opportunity officer execute his duties  better.

Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

The following skills aid a Equal opportunity officer. carry out his/her duties with ease ;.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

Speaking — Talking to others to convey information effectively.

Abilities

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.