Daily tasks/routine activities

1. Maintain records and files of work and revisions.

2. Edit, standardize, or make changes to material prepared by other writers or establishment personnel.

3. Select photographs, drawings, sketches, diagrams, and charts to illustrate material.

4. Interview production and engineering personnel and read journals and other material to become familiar with product technology

5. Develop or maintain online help documentation.

6. Assist in laying out material for publication.

7. Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.

8. Arrange for typing, duplication, and distribution of material.

9. Observe production, developmental, and experimental activities to determine operating procedure and detail.

10. Review manufacturer's and trade catalogs, drawings and other data relative to operation, maintenance, and service of equipment.

Key knowledge areas

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Major skills and abilities.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking — Talking to others to convey information effectively.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Written Expression — The ability to communicate information and ideas in writing so others will understand.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Near Vision — The ability to see details at close range (within a few feet of the observer).

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.