Airline Customer Service (IATA) (Certificate)
Institution : Uganda Aviation School
Number of Years: 6 Months
Click Here To Apply
Become the expert that sets you apart for service excellence and customer loyalty within the airline industry. Discover new trends in service and loyalty programs; improve communication skills, contact strategies and complaints management; explore cultural awareness issues and stress management techniques.
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude.
This course is recommended for:
Ticket office, reservations, check-in, traffic, operations, baggage service and information desks staff Cargo reservations and receiving staff
Public relations and sales support personnel – Flight attendants
A minimum age requirement for admission is 17-27 years.
Hear and learn from those that did the course and what they have been able to do with the knowledge they acquired
Work of Airline Companies as Customer Service Representatives
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